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HP Notebook PC Battery Pack Replacement Program

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HP Notebook PC Battery Pack Replacement Program

April 20, 2006

Customer Letter

In-Store Advisory

In cooperation with the U.S. Consumer Product Safety Commission, on April 20, 2006. HP announced a worldwide voluntary recall and replacement program for batteries used in certain HP Notebook PCs. HP customers affected by this program will be eligible to receive a replacement battery for each verified, affected, recalled battery at no cost.

The computer industry has recently experienced battery recalls by other computer manufacturers. However, HP believes that this current battery recall is unrelated to any other announced battery recall.

HP and the battery manufacturer have identified a defect in batteries assembled between January 1, 2005, and January 10, 2005. HP considers the defect to pose a potential safety hazard to customers.

The affected batteries were distributed worldwide in the following HP Notebook PCs:

NOTE: If your HP Notebook PC is NOT listed below, your battery is NOT affected by this program. No further action is required.


HP Pavilion Compaq Presario Family
dv1xxx ze2xxx V2xxx M2xxx
HP Compaq Family