Recall programs were announced on the following dates:
HP and the battery cell manufacturers believe that certain battery packs shipped in some notebook PC products may pose a potential safety hazard to customers. The batteries can overheat, posing a fire and burn hazard.
We are taking this action as part of our commitment to provide the highest quality of service to our notebook customers. We are proactively notifying you of this issue and are prepared to replace all verified, affected battery packs.
The affected battery packs were distributed in certain notebook PCs within the following model series:
Note: Not all HP notebook PCs listed below have an affected battery pack. HP encourages you to validate all battery packs shipped with the notebook PC or purchased as options or spares.
The product number is located on the service tag on the bottom of the notebook.